Frequently Asked Questions

LeaseAI is an AI-powered commercial lease review and abstraction tool. Upload any commercial lease PDF and our AI — built on Anthropic's Claude — extracts 16+ critical data points (rent, escalations, renewal options, CAM caps, hidden clauses, and more) in about 30 seconds, returning a structured report with confidence scores for every field.

Simply upload your lease PDF at tryleaseai.com/#upload. Our pipeline reads every page, runs OCR if needed for scanned documents, then uses Claude to identify and extract key provisions. Results appear in a structured dashboard you can review, edit, and export — all in under 60 seconds for most leases.

LeaseAI accepts PDF files, including digitally-created PDFs and scanned/image-based PDFs. Our OCR engine automatically detects image-based pages and converts them to machine-readable text before analysis. Word (.docx) support is planned for a future release.

Most leases complete in 30 seconds or less. Longer documents (100+ pages) or heavily scanned PDFs may take up to 60 seconds while OCR processes the images. A real-time progress indicator keeps you updated throughout.

We extract 16+ fields including: tenant and landlord names, premises address, lease term and commencement date, base rent and escalation schedule, security deposit, renewal and expansion options, termination rights, operating expense structure (NNN / gross / modified-gross), CAM caps, permitted use, assignment and subletting restrictions, insurance requirements, and critical dates. See a full example on the sample report page.

You can explore a detailed sample report without an account to see exactly what you'll get. To upload your own leases, you'll need a free account (under 30 seconds with email or Google sign-in — no credit card required). Every new account includes one free abstraction.

Yes. Every field is fully editable in the results dashboard after extraction. Low-confidence fields are flagged so you can click in, review the source text the AI referenced, and correct the value before exporting. Edits are saved and reflected in all exports.

Not much prep needed — just make sure your PDF is complete and not password-protected. If you want a checklist of what to look for in any commercial lease, our free Commercial Lease Checklist walks through every critical clause you should review before signing.

Individual abstractions cost $15 per lease with no subscription required. For higher volume, our Pro plan is $49/month (5 leases/month included, then $12 each) and Teams is $149/month (20 leases/month included, then $10 each). Full details on the plans page.

Yes. Every new account gets one free lease abstraction — no credit card required. You can also view our sample report before signing up to see the depth and quality of output you'll receive.

Yes. Our pay-as-you-go option lets you purchase individual abstractions for $15 each with no commitment. This is ideal for brokers, attorneys, or tenants who only need a few abstractions per year. Subscription plans offer a lower per-lease cost for regular users.

If LeaseAI fails to produce a usable abstraction — for example, if the document is corrupted or in an unsupported format — we'll issue a full refund. Submit refund requests within 7 days of the extraction to hello@tryleaseai.com and we'll process it within 48 hours.

Yes. For organizations processing 50+ leases per month we offer custom enterprise plans with volume discounts, priority support, dedicated onboarding, SSO integration, and custom SLAs. Reach out to hello@tryleaseai.com to discuss your needs.

Pay-as-you-go includes single lease abstractions with full export. Pro adds a monthly lease allowance, priority processing, and API access. Teams adds multi-user access, shared dashboards, and role-based permissions. See the full feature comparison on our plans page.

All data is encrypted in transit with TLS 1.3 and at rest with AES 256-bit encryption. Our infrastructure runs on SOC 2-compliant cloud providers, access controls enforce least-privilege, and we never train AI models on your lease documents.

Your lease documents and extracted data are stored on encrypted servers in the United States. We use AWS infrastructure with data centers in the US-East region. All storage buckets are encrypted, versioned, and access-logged.

Only you can access your uploaded leases and abstracted results. LeaseAI employees do not access customer documents unless you explicitly request support and grant permission. We never share, sell, or use your documents to train AI models.

Uploaded lease PDFs are automatically deleted from our servers within 24 hours of extraction. Your abstracted results (structured data, not the original PDF) are retained in your account until you choose to delete them. You can permanently delete all data from account settings at any time.

We are currently pursuing SOC 2 Type II certification (estimated Q3 2026). In the meantime we follow SOC 2 Trust Service Criteria — security, availability, confidentiality — as the foundation of our security program. Our infrastructure providers (AWS, Vercel) are already SOC 2 certified.

Yes. Our security controls (encryption in transit and at rest, automatic PDF deletion within 24 hours, no model training on customer data) are designed for sensitive commercial real estate documents. Enterprise plans additionally support dedicated infrastructure and custom data-retention agreements.

LeaseAI delivers 95%+ field-level accuracy across all 16 extracted data points, verified against a benchmark of 500+ professionally-abstracted commercial leases. Every field includes a confidence score so you can instantly spot items that may need a second look. See a real extraction in our sample report.

LeaseAI is built on Anthropic's Claude — one of the most advanced large language models available. Our extraction pipeline is specifically tuned for commercial real estate lease language, including NNN, gross, modified-gross, ground leases, and retail percentage-rent structures.

Our pipeline includes an OCR (Optical Character Recognition) engine that automatically detects image-based pages and converts them to text before analysis. While digitally-created PDFs yield the highest accuracy, scanned documents still achieve 90%+ accuracy in most cases.

LeaseAI focuses on the 16+ most critical commercial lease data points. Highly unusual or bespoke clauses outside those fields may not be explicitly flagged. For a comprehensive list of everything you should verify, download our free Commercial Lease Checklist. We also recommend using LeaseAI alongside — not as a replacement for — qualified legal counsel on complex transactions.

Yes. Our Teams and Enterprise plans are designed for portfolio-level analysis. Bulk-upload multiple leases, receive structured abstracts for each, compare terms across your portfolio, identify upcoming critical dates, and export everything to a single spreadsheet.