Customer Stories

Real results from real estate professionals

See how law firms, property managers, and CRE brokers are using LeaseAI to save hours, catch overcharges, and close deals faster.

Legal / Law FirmMorrison & Grant LLP · Boston, Massachusetts

Law Firm Saves 8 Hours Per Week on Lease Abstracting

8 hrs

Hours saved per week

$2,400

Paralegal cost saved/month

Portfolio leases processed

Transcription errors

The Challenge

Morrison & Grant LLP represents commercial landlords across New England, managing a 40-property portfolio of retail and office leases. Their paralegals were spending 2–3 hours per lease manually extracting key terms — rent schedules, CAM caps, renewal options, and termination clauses — into a tracking spreadsheet. With 4–6 leases cycling through review each week, the firm was burning 8–12 paralegal hours weekly on pure data extraction. At $75/hour, that translated to $2,400–$3,600/month in time spent on work that added no strategic value. Worse, manual transcription errors had led to two missed rent escalation triggers in the past year, costing their clients over $15,000.

The Solution

Morrison & Grant began uploading all incoming leases to LeaseAI as the first step in their review workflow. The platform extracted all 16+ key terms in under 60 seconds per lease, allowing paralegals to shift from data entry to substantive review — cross-checking unusual clauses, flagging landlord-unfavorable provisions, and preparing client memos. LeaseAI's confidence scoring immediately surfaced an ambiguous insurance requirement in one lease that would have been easy to miss in manual review.

“Our paralegals used to spend half their week typing lease terms into spreadsheets. Now they spend that time on actual legal analysis. LeaseAI didn't replace anyone — it promoted everyone.”

Katherine Morrison

Managing Partner, Morrison & Grant LLP

Property ManagementRiverside Properties · Denver, Colorado

Property Manager Catches $34,000 CAM Overcharge

$34,000

CAM overcharge caught

Leases audited

< 10 min

Processing time

60 days

Recovery timeline

The Challenge

Riverside Properties manages a 12-lease mixed-use portfolio of retail and office space in the Denver metro area. During annual CAM reconciliation, the operations team relied on manually cross-referencing each lease's CAM cap provisions against landlord invoices — a tedious process that took the team over a week each year. The team suspected they were being overbilled on several properties but lacked the bandwidth to audit every clause in detail. Previous reconciliation rounds had been rubber-stamped due to time pressure, and the company had no centralized view of CAM terms across its portfolio.

The Solution

Riverside uploaded all 12 leases to LeaseAI and received structured abstracts in under 10 minutes. The extraction surfaced each lease's CAM cap, base year, and controllable expense provisions side by side for the first time. The team immediately identified that three leases had CAM charges exceeding their contractual caps — totaling $34,000 in overcharges over the previous two years. Armed with LeaseAI's structured data, the team filed disputes with their landlords and recovered the full amount within 60 days.

“We'd been overpaying for two years and didn't know it. LeaseAI showed us the exact clauses, the exact caps, and the exact amounts. We recovered $34,000 from a $29 report. That's not ROI — that's a no-brainer.”

Tom Hadley

VP of Operations, Riverside Properties

CRE BrokerageColliers International · San Francisco, California

CRE Broker Closes Deals 3x Faster with Instant Lease Summaries

3x faster

Deal closing speed

Same day

Time to client brief

Deals closed since adopting

Lost deals from delays

The Challenge

Marcus Chen, a senior associate at Colliers International in San Francisco, specializes in tenant representation for mid-market office and industrial deals. In a competitive market, speed wins — but Marcus was losing 1–2 days per deal waiting for lease summaries. His workflow required sending each landlord's proposed lease to the firm's legal team for initial review, waiting for a summary memo, and then briefing his clients. In fast-moving deals, this delay cost him two signed LOIs in Q3 2025 alone when competing brokers moved faster. Marcus estimated the lost commissions at over $45,000.

The Solution

Marcus started uploading proposed leases to LeaseAI the moment they arrived from landlords. Within 60 seconds, he had a complete summary of rent, escalations, TI allowances, free rent periods, and termination rights — enough to brief his client on the same call. He now sends clients a structured comparison of multiple lease proposals within hours instead of days, giving his clients more negotiating leverage and giving himself a decisive speed advantage over competing brokers.

“In SF brokerage, the broker who gets the client a summary first wins the deal. I used to wait two days for legal to send me a memo. Now I upload the lease during the call and walk the client through it in real time. I've closed 14 deals since I started using LeaseAI — three of those I would have lost to slower turnaround.”

Marcus Chen

Senior Associate, Colliers International

Healthcare / Multi-LocationBrightfield Dental Group · Atlanta, Georgia

Dental Group Recovers $18K/Year in CAM Overcharges Across 3 Locations

$18,000

Annual CAM overcharges caught

Locations audited

3 min

Time to portfolio overview

100%

Recovery rate

The Challenge

Brightfield Dental Group operates three dental practices in metro Atlanta — a flagship in Buckhead, a suburban location in Alpharetta, and a newer practice in Decatur. Each lease was negotiated separately over five years, with different CAM cap provisions, base years, and controllable vs. uncontrollable expense definitions. Dr. Brightfield had no centralized view of her lease portfolio and relied entirely on her landlords' annual CAM reconciliation statements. With CAM charges running $4–7/SF across her locations, she was paying approximately $120,000/year in operating expense pass-throughs — but had never audited a single one. A chance conversation with a CRE attorney prompted her to look more carefully.

The Solution

Dr. Brightfield uploaded all three leases to LeaseAI and received structured abstracts within three minutes. The side-by-side comparison immediately revealed critical discrepancies: the Buckhead lease had a 5% CAM cap that had been exceeded for two consecutive years; the Alpharetta lease excluded management fees from controllable expenses (making them uncapped), but the landlord had been capping them anyway — incorrectly, in the tenant's favor on that one; and the Decatur lease's base year gross-up provision had never been applied, meaning the tenant had been paying inflated charges since Year 1. Armed with specific clause references and calculated overcharge amounts, Dr. Brightfield's attorney filed formal disputes with all three landlords.

“I've been paying CAM charges for five years and never once questioned them. LeaseAI showed me in three minutes that all three of my landlords were overcharging me. $18,000 a year — that's a full-time dental assistant. I only wish I'd done this sooner.”

Dr. Sandra Brightfield

CEO & Founder, Brightfield Dental Group

Food & Beverage / HospitalityVerde Hospitality Group · Chicago, Illinois

Restaurant Operator Negotiates $45K TI Allowance Increase Using LeaseAI Data

$45,000

TI allowance increase negotiated

Comparable leases analyzed

Negotiation rounds to close

28%

Funding gap closed

The Challenge

Verde Hospitality Group operates four farm-to-table restaurants in the Chicago metro area. When Marco Vega began negotiating a lease for a fifth location in River North, the landlord's initial proposal included a $75/SF TI allowance — $85,000 total for the 1,130 SF space. Marco's construction estimates from two local contractors came in at $245,000 to $260,000 for the full buildout required by the landlord's build specification (commercial kitchen, ventilation, ADA upgrades, and finish level to match the building's premium positioning). He was staring at a $160,000+ funding gap before opening day. The landlord insisted $75/SF was "market" for the submarket — but Marco had no data to challenge it.

The Solution

Marco uploaded four comparable restaurant leases he had access to — including two from his own prior negotiations — to LeaseAI and received structured abstracts showing TI allowances, buildout requirements, and landlord contribution terms in minutes. The analysis revealed that three of the four comparable leases included TI allowances ranging from $105–$125/SF for comparable restaurant build specifications in similar Chicago submarkets. Armed with this data, Marco returned to the negotiating table with specific comps. He proposed $115/SF — $130,000 total — and after two rounds of negotiation, settled at $114.60/SF ($130,000 rounded), a $45,000 increase over the landlord's initial offer.

“The landlord told me $75/SF was market. I had four lease abstracts showing $105–$125/SF for comparable buildouts. That's not an argument — that's a negotiation. LeaseAI gave me the data in minutes that would have taken weeks to gather manually, if I could have gotten it at all.”

Marco Vega

Managing Partner, Verde Hospitality Group

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